Jilievo live Terms & Conditions — Complete Guide to Using the Platform

1 General Terms & Conditions

Please read all of the following terms and conditions carefully before using jilievo live's website and services. By accessing this website or using any of its services, you confirm that you have read, understood, and fully agree to these terms.

Jilievo live is an online betting and gaming platform serving users in Bangladesh and other countries. The platform operates under the relevant licensing authority and complies with all applicable laws and regulations.

These Terms & Conditions are published in English, and in the event of any dispute, the original English version shall prevail. jilievo live reserves the right to modify these terms at any time without prior notice.

2 Account Registration & Management

Registration Requirements

To open an account with jilievo live, the following conditions must be met:

• You must be at least 18 years of age.
• You must not be a resident of any jurisdiction where online betting is prohibited by law.
• All information provided must be truthful, accurate, and up to date.
• Each individual may register only one account.

Account Verification

After registration, jilievo live reserves the right to verify your identity at any time. A national ID card, passport, or other government-issued document may be requested for this purpose. Withdrawals may be placed on hold until verification is complete.

Account Security

Keep your username and password completely confidential. If you suspect any unauthorized access to your account, contact jilievo live's support team immediately. Sharing your login details with anyone else is strictly prohibited.

3 Deposit & Withdrawal Policy

Deposit

Jilievo live currently supports deposits via Mobile Pay, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳500. Deposits are generally credited to your account instantly.

• All deposits must be made from a payment method registered in your own name.
• Deposits from third parties are not accepted.
• If your deposit is delayed, please contact our support team with your reference number.

Withdrawal

Account verification must be completed before making a withdrawal. The minimum withdrawal amount is ৳500. Standard withdrawals are typically processed within 20 minutes.

• Withdrawals can only be made to the same payment method used for the deposit.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals will be on hold until the wagering requirements of any active bonus are met.

4 Bonus & Promotion Terms

Jilievo live offers bonuses and promotional offers from time to time. Each offer comes with its own specific terms and conditions. The general rules below apply to all bonuses:

• The welcome bonus is available to new members only and can be claimed once.
• The applicable wagering requirements must be met before any bonus can be withdrawn.
• Claiming bonuses across multiple accounts from the same household, device, or IP address is strictly prohibited.
• If bonus abuse is suspected, jilievo live reserves the right to cancel the bonus and launch an investigation into the account.
• A maximum bet limit may apply to bets placed with bonus funds.

Once a promotion expires, any associated bonus will be automatically removed from the account. In any dispute relating to bonuses, jilievo live's decision shall be final.

5 Betting Rules

Bet Acceptance

Jilievo live reserves the right to accept or refuse any bet. If an obvious error is identified after odds have been published, jilievo live reserves the right to void bets placed at those odds.

If an event is cancelled or suspended

If an event is cancelled, suspended, or rescheduled, all bets placed on that event will be settled in accordance with the relevant sport's rules. Bets on cancelled events are generally refunded.

Live Betting

Odds in live betting change rapidly. If the odds shift after a bet is confirmed, the bet will be settled at the odds that were in effect at the time of confirmation. Any bet that fails to confirm due to a network issue will be considered void.

6 Prohibited Activities

The following activities are strictly prohibited on jilievo live:

• Creating or operating multiple accounts.
• Opening an account using false or incomplete information.
• Gaining unfair advantages through bonus abuse or manipulation.
• Placing bets using automated software, bots, or scripts.
• Attempting to gain unauthorized access to jilievo live's systems.
• Using another user's account credentials.
• Participating in match-fixing or any other illegal activity.
• Using the platform for money laundering purposes.

If a user is found involved in any of the above activities, jilievo live reserves the right to immediately close the account, forfeit the balance, and take legal action where necessary.

7 Account Closure & Deactivation

Closed by You

You may request to close your jilievo live account at any time. Any eligible balance in your account will be refunded. Bonus balances are non-refundable.

Closed by Us

Jilievo live reserves the right to temporarily or permanently suspend any account due to rule violations, suspected fraud, or security concerns. Account balances may be held during an ongoing investigation.

Inactive Accounts

An account will be marked as inactive if there has been no activity for more than 12 months. A monthly maintenance fee may be deducted from inactive accounts. To reactivate your account, please contact support.

8 Privacy & Data Protection

Jilievo live treats the protection of your personal information as its highest priority. Data collected during registration is used solely for delivering platform services and verifying your identity.

Your information will never be sold to third parties. However, data may be disclosed when required by law or upon request by relevant authorities. See our Privacy Policy for full details.

9 Responsible Gaming

Jilievo live is firmly committed to responsible gaming. We want our platform to be safe and enjoyable for everyone, which is why we offer the following:

• Deposit Limits: Setting a maximum limit on daily, weekly, or monthly deposits.
• Self-Exclusion: Temporarily suspending your account for a set period of time.
• Permanent Ban: A permanent self-exclusion option for users who wish to stop gaming altogether.
• Support Information: Professional support resources for problem gambling are available.

If betting starts causing stress rather than enjoyment, please reach out to our support team right away or Responsible Gaming View the page.

10 Dispute Resolution

If a dispute arises regarding a bet or payment, please contact jilievo live's support team. All complaints must be submitted within seven days of the incident.

Our team will review your complaint and issue a decision within seven business days. jilievo live's decision is considered final. Should you wish to pursue legal action, this must be done in accordance with the laws of the applicable jurisdiction.

11 Service Changes & Liability

Jilievo live reserves the right to modify, suspend, or discontinue any of its services, features, or offers at any time. Services may be temporarily unavailable due to technical issues, maintenance, or other reasons.

Jilievo live is not liable for the following:

• If a bet fails to confirm due to an internet disconnection.
• Payment delays caused by third-party technical failures.
• Losses resulting from issues with the user's own device or network.
• Service disruptions caused by force majeure events.

12 Contact Us

If you have any questions or comments about these terms and conditions, please reach out to jilievo live's support team. We are available 24 hours a day, 7 days a week to assist you.

These Terms & Conditions were last updated in January 2026. Visit this page regularly to stay informed of any updates.